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BEFORE FLIGHT
XCOVER INSURANCE

Who do I contact if I have a medical emergency?

Updated July 29, 2022 11:02

If your coverage includes 24/7 emergency assistance or a related benefit, you can contact XCover Assist to arrange hospital or other treatments. You can follow the steps outlined in your travel insurance policy or visit xcover.com/claim to get started straight away

Articles in this section

When would I need to get pre-approval before making a claim?
What documents do I need to make a claim?
How do I make a claim?
Who do I contact if I have a medical emergency?
Is there a deductible (also called an “excess”)?
What if my trip is rescheduled or cancelled?
How do I modify, cancel or get a refund for my Travel Insurance?
When does my Travel Insurance start and end?
What’s not covered by the Travel Insurance?
Who can purchase the Travel Insurance?