This service is available for all flights except Lisbon, Tel Aviv and Constanta. For these flight destinations, check-in is free at the airport before departure. I cannot perform the online check-in process: - passengers under the age of 18 (eighteen) - passengers with special medical condition or reduced mobility - passengers traveling with the pet - passengers rejected at the entrance to the country or deported - non-EU passengers, whose visa or residence permit must be checked at check-in The free online check-in service is available, in accordance with art. 4.3, starting thirty (30) days prior to departure date for Blue Biz and Blue Plus passengers, and twenty-four (24) hours prior to departure time, for Blue Basic. The online check-in closes 3 (three) hours before take-off
Even if the online check-in service is available free of charge for the departure airport, at the time of booking the passenger still has the option to opt for the airport check-in service, paying the related fee provided in the Fees and Tariffs Section from the Company's website. If the passenger does not select the airport check-in service during the reservation but then chooses to check-in at the airport, he will pay the related fee provided in the Fees and Tariffs Section on the website The company at the check-in counter at the airport. In the case of airports where the online check-in service is not available, the check-in service will be performed at the airport, before departure, being free of charge.
In the mobile app we have vastly improved the check-in flow, making it friendlier, easier, and way simpler.